Meet the Team
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Meet the Team *
HEIDI HAYES
Co-Founder and Client ServicesIn 2021, my life changed forever when Lyme disease turned everything upside down. What began as unexplained symptoms quickly became a five-year battle with over 50 debilitating symptoms that left me desperately searching for answers. At my sickest, I was completely bed bound, struggling just to make it through each day.
Over the years, I worked with numerous doctors, tried endless protocols, supplements, and treatments, hoping to find relief. While many things helped along the way, the most impactful step in my healing journey was getting into a healthy environment with clean air. After years of searching for the root cause, I discovered that hidden mold exposure was a major contributor to my illness.
Finding mold in my environment became a critical turning point — and working with a trained mold detection dog was the most accurate and life-changing tool I found. That experience inspired me to start MoldHound Detection.
Today, my mission is to help other families uncover hidden mold quickly and accurately, especially those dealing with chronic, unexplained health symptoms. I understand how overwhelming and isolating this journey can feel because I’ve lived it myself, and I’m passionate about helping others create healthier homes and regain peace of mind.
Andrea Hayes
Co-Founder and CEOAndrea leads the company’s day-to-day operations with care, dedication, and a personal commitment to helping others. After supporting her daughter through recovery from Lyme disease and mold illness, she developed a deep passion for helping families find answers and move toward healing. She is proud to bring compassion, organization, and purpose to the business, and she is excited to help others heal from mold illness as quickly and effectively as possible.
Richard HAYES
Co-Founder and HandlerRichard brings more than 30 years of experience as a licensed plumber and a lifelong dedication to helping families create safe, healthy homes. After helping his daughter navigate Lyme disease and mold illness, he became deeply committed to understanding water damage, indoor air quality, and the hidden sources of biotoxins within homes. As the mold dog handler, Richard has worked closely with Winnie, the highly trained mold detection dog, and renowned trainer Bill Whitstine, a respected leader in mold detection dog training who is widely known for helping families suffering from complex chronic illnesses connected to mold and environmental biotoxins. Together, they have built a skilled and dependable inspection team focused on helping clients identify mold concerns and investigate the root causes of moisture and contamination issues. Richard’s extensive hands-on experience, combined with a personal passion for helping others, makes him an invaluable resource for families seeking answers and healthier living environments.
wINNIE
Chief Sniff InspectorWinnie is our highly trained mold detection dog and an essential part of our mission to help families identify hidden mold safely and accurately. With her incredible sense of smell and specialized training, Winnie is able to detect hidden mold in places that are often missed during traditional inspections.
Winnie was professionally trained by renowned mold dog trainer Bill Whitstine at the Florida Canine Academy and is NAMP Certified. Her training focused on accurately identifying mold odors in residential environments while working closely with her handler during inspections.
Beyond her work, Winnie is a beloved member of our family. Because we understand the health impacts of mold firsthand, Winnie’s health and wellbeing are always a top priority. She lives in a very low-mold environment and receives ongoing health monitoring to ensure she stays happy, healthy, and ready to help others.
Through her work, Winnie helps provide families with clarity, peace of mind, and a path toward healthier living environments.